Our website address is: https://tpet.co.uk.
We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, email address, and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
- Send you important account/order/service information.
- Respond to your queries, refund requests, or complaints.
- Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
- Set up and administer your account, provide technical and/or customer support, and to verify your identity.
Additionally we may also collect the following information:
- Product pages visited and content viewed while your session is active.
- Your comments and product reviews if you choose to leave them on our website.
- Account email/password to allow you to access your account, if you have one.
- If you choose to create an account with us, your name, and email address, which will be used to populate the checkout for future orders.
We do NOT store any personal credit/debit/payment information from our customers, this information is handled and stored directly by PayPal.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We do not capture any data submitted via our contact forms. Data submitted through contact forms is used for customer service only and emails received through contact forms are deleted after 12 months.
We do not use data submitted through our contact forms for marketing purposes.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
For full details of cookies used on this website please see our cookie page: https://tpet.co.uk/cookie-policy/
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We use google analytics to track and monitor traffic and to profile users and their interactions with our website. This is done through the use of cookies. For more information on google analytics how google uses data when you use their partners' sites or apps visit: www.google.com/policies/privacy/partners
Your data will not be shared/sold or otherwise disclosed to any 3rd party.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
You can contact the owners of 'Teacher's Pet' via email: info@tpet.co.uk
We deploy several security measured to ensure all your data is safe. Our website is hosted on secure servers with firewalls and encryption in place. Our website is also protected by an advanced SSL certificate with SHA-256 with RSA Encryption.
We do NOT store any personal credit/debit/payment information from our customers, this information is handled and stored directly by PayPal.
In the unlikely event of a data breach a press release will be sent to all affected users outlining any and all data that we believe may have been effected. We will shut down our systems and carry out an internal security review alongside our web hosting providers to uncover the reason for the breach and to correct any security errors.
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