Terms & Conditions

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Terms updated: 4/08/2021

Company information:

Teacher's Pet Limited is Registered in England - Company Number: 12220461 Registered Office: 4 Fellgate Court, Froghall, Newcastle Under Lyme, ST5 2UA

VAT Registration Number: GB360906304

In using the website and any of the associated services (including purchasing products from or otherwise subscribing to) you are deemed to have read and agreed to the following terms and conditions:

Applicable websites:


The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

We will from this point on refer to the website (and any applications/apps directly related to said website) as "Website".

"Client", “You”, “Yourself”, "Your" and “User” refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Teacher's Pet", “Ourselves”, “We” and "Us", refers to Teacher's Pet Limited. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We are a provider of printable, high quality classroom resources available for download via the website.

All our resources are provided 'as is' and are available to users upon creation of a user account and the subsequent addition of one of our membership options.

We reserve the right to change pricing and availability on any and all services without notice and for any reason we deem appropriate.

We will not be held responsible for technical limitations of any end-user for any reason in respect to any of the services above. We provide a technical support service via email but we do not guarantee the availability of a resolution to any limitations out of our control.

Member Accounts

Some aspects of our websites such as downloading resources will require you to provide personal information to us in order to register for said services. You agree to provide honest, current, complete and accurate information about Yourself via the relevant registration form. You also agree to use the functionality of the website and services to keep this information current and accurate should it change and we will not be held responsible for any loss suffered by Your neglect of this provision including but not limited to - goods being delivered to an address no longer accessible by Yourself.

We appreciate that the internet is not a secure environment. However We endeavour to protect all personal information provided by yourself through the Websites in accordance with strict data protection standards including but not limited to encrypted storage of user data in our securely hosted database environments. Our website is also served using a secure SSL certificate over https to ensure all data passed to and from our website is secure. Our website also has a secure firewall to protect all data hosted on our servers.

Our various registration processes will involve you creating a password in exchange for an account that is provided by Us. It is your sole responsibility to manage the security and confidentiality of your password and account. You will be held fully responsible for the activity that occurs on your account. You must notify Us immediately of any unauthorised use of your account or any other breach of security. We cannot be held responsible for any loss or damage that occurs from your neglect of this obligation.

Membership Services

For details on our current pricing and the services included with our membership packages please visit the membership page: https://tpet.co.uk/memberships

FREE Starter membership: we have always offered a wide range of free resources and we continue to do so via our new website. Members with a 'Starter' membership can download a maximum of 5 resources every week.

As well as providing a range of completely free classroom resources we also offer a range of premium resources including but not limited to our THINK Maths resources, our Topic Packs and any Editable resources.

We offer 3 paid membership levels. Classic, Ultimate and School.

Classic: Access to a range of our premium resources (clearly marked with a 'Classic' icon) - Classic accounts are billed yearly via PayPal. Classic Membership subscribers get 30 downloads per week. Once 30 downloads have been used in a 7 day period no more downloads can be made until the downloads are refreshed. Information regarding the users current download usage and the date and time when the count will refresh can be found via the 'Account' area of the website.

Ultimate: Access to our entire range of content - Classic accounts are billed yearly via PayPal. Ultimate Membership subscribers get 60 downloads per week. Once 60 downloads have been used in a 7 day period no more downloads can be made until the downloads are refreshed. Information regarding the users current download usage and the date and time when the count will refresh can be found via the 'Account' area of the website.

School: We offer a membership specifically for schools. Pricing starts from just £349! Each member of the teaching staff (required) will get access to their own 'ULTIMATE' account. Each member of teaching staff must be allocated an account under the whole school membership - this is to prevent accounts being shared amongst staff. To enquire about a school membership, please get in touch. https://tpet.co.uk/contact-us

Our membership packages are subject to these Terms and Conditions in an addition the following conditions shall apply.

You agree that a breach of any of the general Terms and Conditions will lead to Your access to the Service being immediately suspended pending investigation. It is at Our absolute discretion as to whether Your account will be reinstated.

Subscription Payments

PayPal option: Upon signing up to one of our paid membership packages you will be directed to PayPal to enter into an agreement. This agreement means that your account will be billed annually. The amount which you will be billed is clearly shown on checkout.

Credit/Debit Card option: Upon signing up to one of our paid membership packages you will be asked to provide your credit/debit card details via our SSL protected checkout form. As with the option above, your chosen method will be billed annually.


Discounts are applied to the FIRST year of membership, renewal payments will be billed at the full price of the membership at the time of purchase. No price increases made to the membership levels will be applied to your membership so it is very much advised to leave your recurring payments in place to 'lock in' the current membership price.

Right Of Cancellation

You are fully within your rights to cancel the PayPal or Credit/Debit card agreement at any time. By doing so your account will remain active up until the renewal date, at which point you will no longer be able to access the services until a new payment has been created. For advice on how to cancel a recurring payment please get in touch support@tpet.co.uk

Cooling Off

Due to the 'digital downloads' nature of our website, we do NOT offer a cooling-off period for paid memberships.

When completing your membership you are given access to our premium videos, documents and ebooks. In order to gain access immediately you accept that you have waived the right to have a 14 day cooling off period. In order to view any ebooks, videos or to download content you must therefore waive your right to any cooling off period.


Upfront payments which are debited upon the creation of your membership are NONE refundable. (in part or in whole)

Renewal payments which are automatically debited as per your subscription (1 payment per year) are also NONE refundable, we email all customers prior to renewal with a reminder. It is your responsibility to manage your membership and ensure it is cancelled if you do not wish to renew. Cancellation can be done via your linked PayPal account or through the membership management page. If there are any extenuating circumstances why you have been unable to cancel your membership before a renewal payment is processed and you wish to cancel your subscription/membership within 2 days of a renewal payment being debited - please contact us where we can advise if this is possible. If any resources or services have been accessed during this time we reserve the right to refuse a refund and any refund offer is at the discretion of Teacher's Pet.

Acceptable Use of memberships

The website is subject to an acceptable use policy, and user accounts are monitored. We impose a download limit of each week (variable dependent on the type of membership. downloads not used at the end of the week are forfeited and cannot be carried over to the next weeks quota), users regularly hitting their download limit will be subject to review.

We also do not allow users to aggressively download large quantities of resources utilising their weekly quota to 'stockpile' resources, any such activity will lead to account suspension and the intentions of the user being called into question as per our copyright terms and conditions.

You should use your account to download resources as and when you need them in your planning & delivery of lessons. Downloading entire schemes of work such as Wellbeing Wednesday for multiple key stages and for multiple weeks of resources will result in account suspension whilst we investigate the accounts usage.

Our download monitoring system keeps logs of all file downloads and brings to our attention accounts which are in breach of this policy.

Solo accounts are for use by one teacher/user in a single class setting only. If you are looking to use our resources or any of our schemes such as WellbeingWednesday, Buddy Bots or THINK Maths in a whole school or multiple class setting then a 'Whole School' membership will be required. This is regardless of how many teachers or users are actually 'delivering' the content. Any content intended for use in a whole school or multiple class setting must be supported by a whole school membership.

NOTE: Access to solo memberships (and any resources or other benefits offered by a membership) is restricted to the person whose name is registered on the account (the name provided at sign up) ONLY - the account and the membership belongs to the named person, it cannot be shared with any other person. Content downloaded using a membership is for the use of the person named on the account only. Resources cannot be downloaded and given via any means to anybody else. Accounts registered to none teaching staff such as business managers, office administrators etc. will be closed without refund upon discovery. If a school wishes to pay for an account for a member of staff, the staff members name must be registered to the account, a school payment method can then be used at the checkout using a different name.

Membership Sharing

We do NOT allow our users to share their accounts with another person/persons. Any user wishing to access our content must create their own account and have their own subscription. We do however offer a ‘School’ or ‘Multi User’ discount when more than TEN accounts are purchased at the same time. This allows a school or group of teachers to save on their membership and to each have an individual account with their own login. Please contact us via the contact page for a quote.

Users are also NOT allowed to download files and provide them to any 3rd party. Access to the resources is granted to the subscribing user only.

Any user found to be in breach of the above terms will have their account immediately terminated without refund. In addition the user may face action to recover any damages/losses deemed to be incurred by the users sharing of their account/downloaded resources.

We have a sophisticated system in place to automatically detect accounts that are breaching these terms.

Acceptable use of Website

You must not use our Websites in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the websites; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our Websites to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our Websites.

You must not use our Websites to transmit or send unsolicited commercial communications.


From time to time we run competitions. Full terms for each competition can be found on the competitions page.

Additional access in exchange for photos

Submit your display photos to us via facebook or instagram. We pick our favourites and award members with an additional week/month access to the site.

'Favourites' are chosen by the admin at their discretion. No guarantee of free weeks/months is made for users submitting their photos.

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

For our full privacy policy please visit: https://tpet.co.uk/privacy-policy/


You hereby indemnify Teacher's Pet and undertake to keep Teacher's Pet indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Teacher's Pet to a third party in settlement of a claim or dispute on the advice of Teacher's Pet legal advisers) incurred or suffered by Teacher's Pet arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Modifications to Services

Teacher's Pet reserves the right at any time and from time to time to modify or discontinue any service on the Website temporarily or permanently with or without notice.

You agree that We shall not be held liable to you or to any third party for any modification, suspension or discontinuance of any service

Account Termination

You agree that Teacher's Pet, in it's sole discretion and without liability to you or any third party may suspend or terminate, with or without notice, the Website and/or the Service or any part of it or any of your passwords or accounts (or any part(s) thereof or related files and information) within any service, and may remove and discard any content or resources within any of the Services, for any reason, including, without limitation, for lack of use or if Teacher's Pet believes that you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions.

Where there is a breach of these Terms and Conditions, the rights described in this paragraph are not Our only remedy and We may take any other action we reasonably deem appropriate in connection with such breach.

Copyright and Intellectual Property

You may use the downloaded resources as much as you like (for your own personal use) and print as many times as you like, you may also store a copy of the resource file as backup if you wish.

As a way of supporting us, so that we can continue to produce new, free and unique display resources we ask that you acknowledge https://tpet.co.uk as the source of the resources you use and to leave any copyright notices in place on our content when printing.

You must not reproduce, redistribute or directly share our resources for others in any form**, this includes providing the downloaded files to others via any means or via distribution of printed resources. Instead we ask that you direct people to our website so that they may download the resources for themselves.

**This includes uploading or sharing any resource through any website including but not limited to The TES, Facebook (pages, groups or profiles) and Teachers Pay Teachers. Any breach of this condition will result in account termination and a potential pursuit of damages.

You must not use our resources for commercial purposes or edit/build upon the downloaded file in any way without prior consent.

All the content, apps, resources and the Website themselves are protected by international copyright laws and intellectual property rights. The owner of these rights are Jason Loftus and Christina Loftus trading under the name of Teacher's Pet. All product and company names and logos contained within our Websites are the property of their respective owners.

Illustrations depicting characters or scenes from published books and stories are not endorsed in any way by the authors or publishers. The artwork within our resources is recreated using the original source as reference only. The resources are intended to be used to support the book/story and not to replace it. We encourage you to support both the authors and publishers by purchasing the books to use alongside our resources.

The use of any articles, information and resources available on the Websites are subject to copyright and are owned by Us. You must not reproduce, redistribute or directly share our resources, in full, in part or in an edited state for others in any form, this includes providing the downloaded files to others via any means or via distribution of printed resources. Instead we ask that you direct people to our website so that they may download the resources for themselves. Do not use our resources for commercial purposes or edit/amend/build upon the downloaded resource file in any way without prior consent. This includes using our resources as a template for your own creations whether intended for personal, public or commercial use.

You acknowledge that, by making use of our Websites, you are agreeing to comply with the above copyright terms and that any breach thereof is likely to result in legal proceedings being issued against you.


Payment via "PayPal" is our preferred method of payment however we can offer alternatives such as cheque or BACS bank transfer upon request. Our Terms of payment are: payment in full before any goods or services can be received.

All goods remain the property of the Company until paid for in full. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice/purchase/subscription via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Log Files

We use IP addresses to analyse trends, administer the site, track user's activity, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

For further information please see our Privacy Policy: https://tpet.co.uk/privacy-policy/

Links to this website

We encourage you to share our website with others via social media, print, word of mouth or any other means. We however do not allow the direct sharing of our resources.

Links from this website

We do not monitor or review the content of other party's websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites.

You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Teacher's Pet will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Website Availability

Teacher's Pet has maintained a 99%+ uptime since it's launch in April 2010 and we have a fantastic track record for reliability and stability of the Websites. However, we cannot guarantee that the websites with always operate without interruptions or to be free of bugs and errors and We therefore cannot accept any liability due the unavailability of the Websites.


We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our websites. This company is located in England, 39 Heath Avenue, Newcastle Under Lyme, ST59NP.


If any part of these Terms and Conditions is unenforceable (including any provision in which We exclude our liability to You) the enforceability of any other part of these conditions will not be affected.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.


Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.


The laws of England and Wales govern these terms and conditions. By accessing our Websites and associated Services you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.

Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Entire agreement

These terms and conditions together with current prices, contact details and privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of Our websites and/or undertaking of a order or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

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